Where is PM Dealz located?
We are based in the city of Brampton, Ontario just north-west of Toronto.
What currency do you sell in?
All prices on this website are in Canadian dollars. For our US customers, depending on the exchange rate your price will work out to be around 20%-30% cheaper in US dollars. The exchange rate varies constantly so this is just our best estimate based on the exchange rate in 2020.
Do you charge for shipping?
NO! Shipping is included in all our prices.
Where do you ship to?
Our products can be shipped to any destination in Canada and the USA. This includes Canada's territories as well as to US APO/FPO addresses, Alaska & Hawaii, Puerto Rico, Guam, American Samoa and the US Virgin Islands. No extra charge!
How will my items be shipped?
We use the most appropriate carrier depending on the destination. In Canada we use Canada Post, Purolator & UPS Canada. For US destinations we use USPS and UPS.
How long does shipping take?
All orders generally ship within 2 business days of being received.
Do you accept returns?
We offer a "no-hassle" 30-day returns warranty. If you are unhappy with any item, for any reason, we will gladly authorize a return within 30 days from when you received it. Please note that some items are non-returnable for health & safety reasons -- these include health & beauty products, personal aids, clothing & shoes and consumables.
Do you pay for shipping of the returned item?
We will pay for shipping by sending you a prepaid return label only if the item is (1) defective (2) arrived damaged or (3) is not the item you ordered.
If you wish to return an item for any other reason such as you no longer need it or didn't like it, etc., we will still gladly take it back within 30 days and issue a full refund but you will have to pay for the shipping back to us.