FAQ

Where is PM Dealz located? 

We are based in the city of Brampton, Ontario just north-west of Toronto.

How will my items be shipped?

We use Canada Post parcel to ship most of our orders.

How long does shipping take? 

We guarantee that all orders will ship within 2 business days of being received.

Do you accept returns? 

We offer a "no-hassle" 30-day returns warranty. If you are unhappy with any item, for any reason, we will gladly authorize a return within 30 days from when you received it. Please note that some items are non-returnable for health & safety reasons -- these include health & beauty products, personal aids, clothing & shoes.

Do you pay for shipping of the returned item?

We will pay for shipping by sending you a prepaid Canada Post return label only if the item is (1) defective (2) arrived damaged or (3) is not the item you ordered. 

If you wish to return an item for any other reason such as you no longer need it or didn't like it, etc., we will still gladly take it back within 30 days and issue a full refund but you will have to pay for the shipping back to us and any shipping that you were charged to ship the item to you in the first place is not refundable in that circumstance.